Help please.

[guoheng]

Hi all, recently my computer had some hardware problems. Ok firstly when i tried to boot my computer, it starts on normally BUT, my monitor shows nothing, a blank screen that is and i had to manually off my computer by holding on to the power button till it shutdowns. It all happened while i was playing maple and suddenly my screen just goes blank. What could be the problem? plug? graphic card? Don't think its my monitor problem cause i tested it with another working monitor and the result is still the same. Any kind soul can give some advice?

Thanks

[onceinawhile]

probably monitor overheat and spoil

edit: nvm wat i said

[SG_Lancelot]

ok. the screen goes blank when u boot up right?

is there a beeping sound?

[guoheng]

@lancelot - no beeping sound

@onceinawhile - y nvm wad u said?

[DOTASG_PAPA]

Okie, a few question. Although no screen but does it boot? Means do you see harddisk activity via the indicator light on your CPU system?

If not means the mobo, ram or video card. Check by replacing video card (borrow from someone hopefully) and reboot and see if it works. If it does, then it's the video card die. If not then try with the above method but using ram. If still do not work then it's the mobo most probably.

Usually if only other parts than the three mentioned are dead, you should at least see the loading up screen with error message.

Hope this helps.

[KilluaxKillua]

can u go to the bios screen? if so try starting it using safe mode...and check the error....maybe its yur graphic card....if it is...try uninstalling your graphic card and use the vga graphic card like mine =D but cant play any games lolx

[guoheng]

nono guys its totally blank on my monitor, no words no nothing at all, but i do see the indicator light on my CPU system. Whats a video card? Graphic card? =/ I just changed my ram...

[SG_Lancelot]

no beep means RAM and Graphic card most probably not the problem.

1 problem could be the socket to the moniter maybe spoiled. i had that problem once last time.

connection socket to moniter from CPU might be spoiled too.

double check 2 cfm

[guoheng]

no beep means RAM and Graphic card most probably not the problem.

1 problem could be the socket to the moniter maybe spoiled. i had that problem once last time.

connection socket to moniter from CPU might be spoiled too.

double check 2 cfm

ya checked with my frens and they too also concluded that the problem may lie with my plug. How to double cfm it? =.=

[SG_Lancelot]

hmm.

a few solutions la. one is the classic way to go down to the customer service center and let dem do it for u.

another way is to change the connecting wire of the monitor.


1 alternative way is to open up ur CPU, pluck out the graphic card, slot it back in. do the same to ur RAM too. If possible, switch the RAM to another slot.

[guoheng]

wa... how to change sia, and which 1 is the graphic card =.= i scare do wrong sia.... i only noe how to do the ram part cos do b4 but not the others T.T btw wad good does it do if u pluck it out and den slotting it back in?

[DOTASG_PAPA]

wa... how to change sia, and which 1 is the graphic card =.= i scare do wrong sia.... i only noe how to do the ram part cos do b4 but not the others T.T btw wad good does it do if u pluck it out and den slotting it back in?

Well, it might helps. Cannot explain why sometimes. Most common explanation is lose connection of the graphic card to the motherboard (aka mobo).

Open up the casing, it's the circuit board that your monitor cable is connected to, very easy to tell.

[lesterx`]

I think its power supply if i'm not wrong.. Recently I had your case too and I sent someone to my house to replace it.. it's a little costly though

[sheny_1]

psu i suggest u get it your self

do the standard check your cables/cards/psu etcetc
if possible use another monitor to test out.

this happen to my frd recently too for his case a a GGed motherboard

[SG_Lancelot]

he did use another moniter to check. personally i feel dat either ur gfx card loose or RAM spoil.

[[N]aS[QtPiE]]

Never had any experience with that. You overclocked any chips/firmware?

[Cherryboom]

Guys, dont give unsure suggestions if ur not familiar with computer problems.

1. It cant be psu problem if ur able to hear cpu running and blinking leds.
2. U mentioned that ur playing maple and halfway screen goes blank. Either ur graphic card overheat or ur ram spoilt.
3. U mentioned that u cant hear the beep sound when u boot up. That beep sound is actually a test for ur ram, so most likely ur ram is fried.

Firstly, on ur comp, take out the ram WHILE the comp is still running, then shut it down, put back the ram and try again. Pls also check if ur graphic card fan is running.

If possible, get a spare ram and try see if its able to boot up. If still cannot, try replace it with a spare graphics card + spare ram and see if it works. If still cannot, bring it down to simlim and ask them to troubleshoot for u.

[guoheng]

Guys, dont give unsure suggestions if ur not familiar with computer problems.

1. It cant be psu problem if ur able to hear cpu running and blinking leds.
2. U mentioned that ur playing maple and halfway screen goes blank. Either ur graphic card overheat or ur ram spoilt.
3. U mentioned that u cant hear the beep sound when u boot up. That beep sound is actually a test for ur ram, so most likely ur ram is fried.

Firstly, on ur comp, take out the ram WHILE the comp is still running, then shut it down, put back the ram and try again. Pls also check if ur graphic card fan is running.

If possible, get a spare ram and try see if its able to boot up. If still cannot, try replace it with a spare graphics card + spare ram and see if it works. If still cannot, bring it down to simlim and ask them to troubleshoot for u.

wa sounds complicated, take out the ram while the computer is running, can meh? I jus changed my ram months ago and my graphic card has been giving me problems before my com went down. eg, screen freezes while playing dota and had to force shutdown.

[guoheng]

But anyway thanks all for your suggestions appreciate it. Looks like best option is to take it down to a shop.... so heavy =.=

[[N]aS[QtPiE]]

Lol? Change your RAM while computer is running?? Don't talk about the chips spoil nia, later more complication.

[Cherryboom]

If the ram is spoilt, taking out when comp is running doesnt affect anything. If the ram is not spoilt, taking out while comp is running merely indicates to the comp that ram is missing and will reset its internal memory to default and will auto detect ram when the comp is on again.

[Cherryboom]

wa sounds complicated, take out the ram while the computer is running, can meh? I jus changed my ram months ago and my graphic card has been giving me problems before my com went down. eg, screen freezes while playing dota and had to force shutdown.

I've got this problem before last time. Its either software problem (reinstall wc3) or hardware conflicts while running dota. Worst case scenerio is graphic cards overheat while running dota. What card u using and did u OC?

[Dot-Dotrk]

please note if rams died. system will refuse to startup. any attempt to pull out ram/gfx/or other device while system is running might cause a shortcircuit to the system.
** please revert system to default seettings if you overclock your system before running the tests**
if ram overheat , it may cause errors and blackscreen etc.
please download memtest at http://hcidesign.com/memtest/download.html
and let it run at least 3 runs .. if no errors rams are ok( i run 24/7)


To test whether monitor is working
plug the current monitor to another pc.. see if working

To test whether gfx is faulty
1)plug in another gfx and test your games which used to have error

OR

2) Download 3Dmark06 and run tests with the existing gfx(the one which bring u problems). watch the test and see if any video corruption, distorted images , lines across screen..blahblah stuff which doesnt suppose to appear. or does the 3Dmark06 test end before all the tests are completed... if so gfx is faulty or overheating






if gfx is faulty,
1)open your chassis take out gfx from pcie/agp slot
2)clean out alll the dust in it(dust stuck to the fan sometimes make it inefficient to cool the gfx)
3)try test again cannot, good luck go buy new one, rma if still under warranty.

if rams are faulty,
please do the following
1) take out the rams and resit them again. To know whether u place them in the right way, you should hear a thug sound when u successfully secure the rams.
you can try pulling the rams by one side to check whether its secured(if you dono what sound i talking about).if its loose one side of the ram probably come out.
After resit place back in and try memtest again.if cannot jump to step 2
2) this step is to determine which stick is faulty ,,, take out all rams place in 1stick only in first or second channel (try to run your favourite game again). repeat for other sticks
to know which are not working..
3)send for rma , they will do a 1-1 exchange. rams are lifetime warranty. Sometimes some of the rams are DOA ( dead on arrival) they are either faulty(even if they can boot) or dead(unlikely since u can boot system)

but i think u resit the rams in a improper manner or the new rams are faulty-,- since u mention the rams are new ...

if you very lazy to do the following , ask ur rich papa to call a repairman or buy you a new comp .

[weee]

wow imba info???

hi can teach me how to fix a budget gaming com under 1k .rk pm me!!

[NutZ]

omg im having the same problem as TS . tried using the memtest dotrk suggested . An error was found and my comp went blank seconds later .. does tat mean my RAM is ggfied ? after my comp was restored errors stated with my documents temp files .. any ideas ?

[dArrenoloGy]

buy new one ftw

[guoheng]

please note if rams died. system will refuse to startup. any attempt to pull out ram/gfx/or other device while system is running might cause a shortcircuit to the system.
** please revert system to default seettings if you overclock your system before running the tests**
if ram overheat , it may cause errors and blackscreen etc.
please download memtest at http://hcidesign.com/memtest/download.html
and let it run at least 3 runs .. if no errors rams are ok( i run 24/7)


To test whether monitor is working
plug the current monitor to another pc.. see if working

To test whether gfx is faulty
1)plug in another gfx and test your games which used to have error

OR

2) Download 3Dmark06 and run tests with the existing gfx(the one which bring u problems). watch the test and see if any video corruption, distorted images , lines across screen..blahblah stuff which doesnt suppose to appear. or does the 3Dmark06 test end before all the tests are completed... if so gfx is faulty or overheating






if gfx is faulty,
1)open your chassis take out gfx from pcie/agp slot
2)clean out alll the dust in it(dust stuck to the fan sometimes make it inefficient to cool the gfx)
3)try test again cannot, good luck go buy new one, rma if still under warranty.

if rams are faulty,
please do the following
1) take out the rams and resit them again. To know whether u place them in the right way, you should hear a thug sound when u successfully secure the rams.
you can try pulling the rams by one side to check whether its secured(if you dono what sound i talking about).if its loose one side of the ram probably come out.
After resit place back in and try memtest again.if cannot jump to step 2
2) this step is to determine which stick is faulty ,,, take out all rams place in 1stick only in first or second channel (try to run your favourite game again). repeat for other sticks
to know which are not working..
3)send for rma , they will do a 1-1 exchange. rams are lifetime warranty. Sometimes some of the rams are DOA ( dead on arrival) they are either faulty(even if they can boot) or dead(unlikely since u can boot system)

but i think u resit the rams in a improper manner or the new rams are faulty-,- since u mention the rams are new ...

if you very lazy to do the following , ask ur rich papa to call a repairman or buy you a new comp .

i cant startup my OS, nth comes out when i on my com(Blank black screen), how am i going to dl those programs sia =.=. But anyway thanks for taking your time and helping me.

Hmm thats means now most prolly is my busted ram/gfx?

[guoheng]

buy new one ftw

say until v easy $_$ lei

[-Wi†CHKinG-]

I think its power supply if i'm not wrong.. Recently I had your case too and I sent someone to my house to replace it.. it's a little costly though

i got the same problem as u too . went to the service centre to repair and they said it is power supply faulty. repair was $145+

[guoheng]

i got the same problem as u too . went to the service centre to repair and they said it is power supply faulty. repair was $145+

the thing is if power supply faulty why when i on cpu there's light, and on my monitor beside the boot button oso got light, but nothing on my screen. BLANK

btw jus now i palyed dota with you lol.

[-Wi†CHKinG-]

ya for me also monitor gt light. cpu also gt light but keep blink blink.

[guoheng]

wad u mean by blink blink... my monitor light is orange colour de cos i tink no input is detected, but if theres smth it will turn yellow.

[Dot-Dotrk]

guoheng```

ps didnt read ur 1st and followed on posts properly.. you stated that your gfx started giving u problem before it eventually cant boot up..means your gfx chui liao liao . if u have no spare parts test.. no way i can help you also.. but u can try clean out all the dust in your system and try resit the gfx.. if still cannot bring to sls.. they have the spare parts to test for u.. but beware of them cheating off you :D

[Dot-Dotrk]

omg im having the same problem as TS . tried using the memtest dotrk suggested . An error was found and my comp went blank seconds later .. does tat mean my RAM is ggfied ? after my comp was restored errors stated with my documents temp files .. any ideas ?

you mean computer power down or rs?? if never rs,
can try doing a full spyware scan using ad-aware in safe mode and avg full virus scan in windows..else can try go bios increase ram voltage.. but i dono what ram you using.. if kingston ddr2 value ram can try pump to 2.1v..rerun memtest .. if ddr1, mayb up 0.1v. rerun memtest.

[Dot-Dotrk]

wow imba info???

hi can teach me how to fix a budget gaming com under 1k .rk pm me!!

pm mi your msn lor..

[guoheng]

guoheng```

ps didnt read ur 1st and followed on posts properly.. you stated that your gfx started giving u problem before it eventually cant boot up..means your gfx chui liao liao . if u have no spare parts test.. no way i can help you also.. but u can try clean out all the dust in your system and try resit the gfx.. if still cannot bring to sls.. they have the spare parts to test for u.. but beware of them cheating off you :D

ok then thanks anyway =)

[sheny_1]

i got the same problem as u too . went to the service centre to repair and they said it is power supply faulty. repair was $145+

O_O! 145 is quite alot.what psu they change for u?

[ruixiang]

if its psu i strongly suggest u dont do it urself. high risk. i think its gfx prob. had probs like this too. changed gfx and it worked fine for me